My experience at Boucher Volkswagen as been excellent, I recently experienced a few issued with my vehicle that needed to be resolved Jason Zakszewski in the service department was extremely detailed and informative and provided the best customer service that I have experieded at any dealership. He's always answered my questions with confidence and always advises me of any information about my vehicle. He's very direct and straight to the point but has never tried to sell me something I don't need unlike some other service advisors at other dealerships. I was happy to hear that my vehicle was still under warranty and there was no charge for the repairs. The customer weighting area is excellent I felt relaxed, special and important to the dealership. Before I left I stopped at the parts department and ordered a door trim piece for my vehicle. I believe Tyler helped to find the correct part and I was very impressed with his knowledge of VW parts. I could tell he was a car guy like me as we discussed the VW GTI and Golf R.My check out at the payment window was super fast and the young lady behind that desk was very organized. When it s time to buy my next VW I go to this dealership first.
Posted 2 days ago