Staff
Management
Justin Zantow
New Car Sales Manager
Troy Fredrick
Used Vehicle Manager
Mike DeVries
Sales Manager
Sales
Nick Imig
Sales Consultant
Luis Veguilla
Sales Consultant
Joe Kryszewski
Sales Consultant
Michael Tillmann
Sales Consultant
Pat Easterlin
General Manager
John Huey
Sales & Leasing Consultant
Khallad Hassan
Sales Consultant
Brayden Davis
Sales Consultant
Carson Barnes
Sales & Leasing Consultant
Jacob Scheid
Sales Consultant
Finance
Phil Bergman
Finance Manager
Jake Knight
Finance Manager
Brad Erie
Finance Manager
Service
David Eichstaedt
Assistant Service Manager
Jason Zakszewski
Service Writer
Matt Larsen
Service Manager
Emmanuel Garcia
Service Advisor
Andrew Hubbell
Service Express Writer
David Eichstaedt
Assistant Service Manager
Jan 16, 2024
Super helpful, friendly, and quality fast work.
Super helpful, friendly, and quality fast work. I Had a blow out in my back left tire came in with no appointment. David Eichstaedt was able to squeeze me in and help me out in my time of need. Can't thank him enough.
Jan 13, 2024
Very easy to work with and very communicative about the
Very easy to work with and very communicative about the progress Definitely would recommend to others
Jan 13, 2024
Everyone was very helpful.
Everyone was very helpful. We had a good experience and have no complaints It was easy
Jan 11, 2024
I had a scheduled appointment and was told 1 - 1.
I had a scheduled appointment and was told 1 - 1.5 hours. It was 2.5 hours before my car was done and did not get a car wash. I later got a text stating I did not show up for my appointment??
Jan 11, 2024
Service took a longer time than it had in the past.
Service took a longer time than it had in the past. It was 30 to 45 to minutes longer than they told me it would be. No one updated me on the delay.
Jason Zakszewski
Service Writer
Jan 15, 2024
Very efficient, informative, and helpful!
Very efficient, informative, and helpful! The dealership was ready to help me right when I arrived. They were efficient and got my oil change done fast, and I appreciate the video inspection of my car!
Jan 14, 2024
Always professional service!
Always professional service! Providing the video was a great visual and most helpful. Seeing the invoice printout was also helpful.
Jan 14, 2024
The area I sat in was clean and has plenty of
The area I sat in was clean and has plenty of refreshments and snacks! I appreciate having options while there.
Jan 13, 2024
5 Needed some minor paint work Work was excellent and
5 Needed some minor paint work Work was excellent and prompt Nick Imag is the best
Jan 12, 2024
Very kind and efficient.
Very kind and efficient. I also appreciated getting sent a video to be able to see what they were doing when working on my car.
Justin Zantow
New Car Sales Manager
Oct 31, 2024
Is not just sales they really care about customers needs.
Is not just sales they really care about customers needs. Thank you Joe for all your support, we felt we just got to the perfect place to buy our car. And after our purchase they are still caring about us. It just feels like family.
Oct 24, 2024
Smooth and seamless process.
Smooth and seamless process. They have a fantastic selection of vehicles, and they don’t pressure into buying.
Oct 23, 2024
It was the easiest car buying experience ever.
It was the easiest car buying experience ever. I didn’t feel rushed or that there was someone else waiting. I did have to come back the next day to finish up the deal since they only had 1 finance person working. When I came back the next day all of my paper work was waiting and ready to be signed. All in all it went really smooth.
Sep 24, 2024
Michael was a pleasure to work with and I have
Michael was a pleasure to work with and I have recommended him to my friends
Sep 07, 2024
Great people to work with when buying a vehicle.
Great people to work with when buying a vehicle. They are friendly, patient & listen to what you want in your vehicle.
Nick Imig
Sales Consultant
Oct 19, 2024
Nick was a pleasure to work with.
Nick was a pleasure to work with. No pressure tactics. We highly recommend Nick and Boucher Volkswagen.
Oct 06, 2024
Came to look at a specific used vehicle.
Came to look at a specific used vehicle. It was more enticing than what I expected and I felt no pressure by the sales manager Nick. It was hassle free & how you would want car buying to be.
Oct 06, 2024
I had the pleasure of working with Nick and Phillip on an
I had the pleasure of working with Nick and Phillip on an online deal. Nick was straight forward from beginning to end. He even recommended a reputable inspection and shipping company that I utilized. Phillip handled the paperwork. Deal was done online flawlessly!
Apr 19, 2024
Buyer Beware!
Buyer Beware!!!!!! I DO NOT recommend buying a vehicle from Boucher Volkswagen. I definitely would not finance with them (VW Credit), no matter how good the interest rate. My experience with Boucher Volkswagen started out great. My salesperson, Nick Imig, was wonderful. All communications with him were professional and were done in a timely manner. He was knowledgeable about the car I wanted, and thoroughly answered all my questions. He also did not use any high-pressure sales tactics. It seemed like everything was being done to ensure I had a positive customer experience. That all changed with Boucher’s Finance Department. On April 1st, I test drove the vehicle I wanted and put down a deposit to secure it. I went back on April 8th to complete the purchase agreement and finance contract at a 4.90% interest rate, which had been advertised in the iPacket I received for my vehicle. I have a near perfect credit score, so there was no problem getting this rate. Boucher’s representative, Cole Bailey, and myself signed all the documents at the 4.90% interest rate. There were no "yoyo clauses" and the document clearly stated that there was "No Cooling Off" period. Clearly, all paperwork was final. I took delivery of my car that night. Two days later, Cole called saying there was a mistake and I would need to sign a new contract at a higher interest rate (4.99%), which would only add $0.12/month ($5.00 over the life of the loan). I was given no reason for the change, except that his manager told him the rate was supposed to be higher. I questioned this and asked why they did not absorb the difference, since the “mistake” was on their end. Allegedly, “VW does not allow them to do this”. It was implied that I had no choice in the matter. Being caught off guard and not thinking, I agreed to him sending new documents, which gave him permission to delete my signatures (I signed electronically) from our original contract. At no point did Cole explain this to me. After having some time to think and review my documentation, I decided to refuse to resign and called back, leaving a message for Cole that Boucher would need to abide by the advertised 4.9% rate and our original contract from April 8th. Eventually, Boucher did offer to pay down the loan with a $70 discount at the 4.90% rate, but I opted not to resign because I was able to get the money to pay off the remaining balance on the car from another source. Whatever their end goal, they have lost a customer. It does not matter how good the sales experience was. Any company willing to break a binding contract is not a place I ever want to do business with again. I will NOT be returning!!!
Apr 05, 2024
We had a great experience at Boucher VW, Sean stepped up
We had a great experience at Boucher VW, Sean stepped up when we had a concern and took care of everything and we really appreciate everything that Boucher has done throughout the process!
Matt Larsen
Service Manager
Dec 23, 2023
At first I had a somewhat negative experience but Matt
At first I had a somewhat negative experience but Matt Larsen and David E. helped me out! I truly love working with these guys and I hope their business continues to grow and bless others as they’re blessed!
Nov 15, 2023
Great service, work was completed in a timely fashion and
Great service, work was completed in a timely fashion and I was able to get my car back when neede.
Nov 13, 2023
Always a great buying experience at Boucher Volkswagen.
Always a great buying experience at Boucher Volkswagen. The service department is top notch and keeps me coming back.
Nov 02, 2023
Professional and friendly service.
Professional and friendly service. Felt complete confidence in their workmanship. Prompt service. All questions answered.
Oct 26, 2023
Always seem to have some issue when I leave the
Always seem to have some issue when I leave the dealership. Not very happy with service
Luis Veguilla
Sales Consultant
Nov 17, 2024
Luis Veguilla was amazing to work with!
Luis Veguilla was amazing to work with! He was so friendly and knowledgeable! Great experience!
Oct 23, 2024
It was the easiest car buying experience ever.
It was the easiest car buying experience ever. I didn’t feel rushed or that there was someone else waiting. I did have to come back the next day to finish up the deal since they only had 1 finance person working. When I came back the next day all of my paper work was waiting and ready to be signed. All in all it went really smooth.
Sep 07, 2024
Great people to work with when buying a vehicle.
Great people to work with when buying a vehicle. They are friendly, patient & listen to what you want in your vehicle.
Dec 18, 2023
Mike Streff and all the staff were wonderful.
Mike Streff and all the staff were wonderful. He was very kind, patient and able to answer my questions, even after purchase. Would definitely recommend.
Dec 16, 2023
The service is great and the staff is very helpful.
The service is great and the staff is very helpful. I would recommend them to anyone looking to purchase a new vehicle or service a vehicle.
Joe Kryszewski
Sales Consultant
Oct 31, 2024
Is not just sales they really care about customers needs.
Is not just sales they really care about customers needs. Thank you Joe for all your support, we felt we just got to the perfect place to buy our car. And after our purchase they are still caring about us. It just feels like family.
Nov 15, 2023
This Jetta GLI was the third new VW that I purchased from
This Jetta GLI was the third new VW that I purchased from Joe Kryszewski. I return to Joe because he is knowledgable about the entire VW lineup as well as the entire automotive industry. He makes himself available without becoming pushy. Joe is a true professional as are general sales mgr. Sean Christofferson and Jason Zakszewski in service. I plan to return to Boucher VW for my next new car.
Nov 13, 2023
Always a great buying experience at Boucher Volkswagen.
Always a great buying experience at Boucher Volkswagen. The service department is top notch and keeps me coming back.
Nov 03, 2023
Everyone is very friendly and knowledgeable.
Everyone is very friendly and knowledgeable. This was our 3rd purchase. Will continue to come back.
Oct 09, 2023
The folks at Boucher are amazing!
The folks at Boucher are amazing! Always able to help, and professional! Everyone deserves a raise!!
Michael Tillmann
Sales Consultant
Dec 01, 2024
I had a fantastic experience at Boucher.
I had a fantastic experience at Boucher. From the moment we walked in, our salesman, Michael Tillman, was incredibly helpful and knowledgeable. He stayed late to accommodate a test drive and answered all of our questions. The whole process was smooth, and we never felt pressured. I highly recommend Michael and Boucher for anyone looking to buy a car!
Oct 30, 2024
Smooth and professional process.
Smooth and professional process. They have a fantastic selection of vehicles, and they don’t pressure into buying.
Oct 24, 2024
Smooth and seamless process.
Smooth and seamless process. They have a fantastic selection of vehicles, and they don’t pressure into buying.
Sep 24, 2024
Michael was a pleasure to work with and I have
Michael was a pleasure to work with and I have recommended him to my friends
Aug 03, 2024
I had a great experience at this dealership, and with
I had a great experience at this dealership, and with Michael Tillmann, as a first time VW owner. He was patient with us, explained in detail the vehicle and buying process and made sure I was all set up before we left the lot with our new SUV. This was the easiest and most hassle-free car buying experience I have ever had! I would absolutely buy from Boucher VW of Franklin again!
Pat Easterlin
General Manager
Nov 13, 2023
Always a great buying experience at Boucher Volkswagen.
Always a great buying experience at Boucher Volkswagen. The service department is top notch and keeps me coming back.
Nov 04, 2023
We have bought 2 new vehicles in the last 2 months.
We have bought 2 new vehicles in the last 2 months. Nick has been an exceptional salesman without the typical car salesman xx. If you looking for a great vehicle and want a professional experience go see Nick and Pat at Boucher VW.
Aug 24, 2023
Great people to deal with.
Great people to deal with. My son has bought cars from them and I am glad he referred them. First Class.!
Mar 13, 2023
This is by far one of the best dealerships we have ever
This is by far one of the best dealerships we have ever dealt with. From Nick Imig to Patrick Easterland, you could not ask for a better experience. We will continue to buy and service our cars there.
Feb 17, 2022
BEST dealership ever!
BEST dealership ever! We've leased through another dealer for many years and made the switch to VW. Pat Easterlin, John Huey and Andrew Peterson were beyond amazing! From trading in our Nissan lease & turning over the buyout to delivery and a much quicker paper signing (we're used to spending hours), we were truly impressed with the whole process! We would highly recommend this facility! Made you feel like family!
John Huey
Sales & Leasing Consultant
May 14, 2024
I buy all my VWs from Boucher.
I buy all my VWs from Boucher. Three in the family now. Long time customer.
May 14, 2024
I pass closer Volkswagen dealerships in order to purchase
I pass closer Volkswagen dealerships in order to purchase from Sean Christofferson at Boucher Volkswagen! I always love the working with him.
Jul 20, 2023
John Huey took wonderful care of us.
John Huey took wonderful care of us. He was the only salesman we spoke with on our car search that did not continue to bother us with constant emails, videos, text messages, and calls. John knew his stuff, and had a no-nonsense, no pressure approach as a salesman that is refreshing and appreciated. Boucher corporate team - Your customers do not like being bombarded with calls, texts, and emails. Please learn this lesson from your employee John Huey who chose to operate differently, and won our business as a result. If we need another car in the future, we will look for John! - Frank and Erin Janko
Jul 08, 2023
First time buyer at Boucher and I am very satisfied with
First time buyer at Boucher and I am very satisfied with the experience! The sales guy John and the sales manager were very respectful and welcoming. Everything was straight forward and up front from them. Highly recommend this dealership.
Jul 02, 2023
Bought the car over the internet John was my salesman
Bought the car over the internet John was my salesman everything as described . 2019 Vw alltrack white !
Troy Fredrick
Used Vehicle Manager
Oct 24, 2024
Troy Frederick (used car manager) was very insincere,
Troy Frederick (used car manager) was very insincere, untruthful and disrespectful and seemed very biased against our family. Wouldn't feel good about him having any of my personal information. Does Boucher know how he treats people? He should be out of a job, and was the biggest reason for us not purchasing a car at the facility.
Oct 06, 2024
Came to look at a specific used vehicle.
Came to look at a specific used vehicle. It was more enticing than what I expected and I felt no pressure by the sales manager Nick. It was hassle free & how you would want car buying to be.
May 30, 2024
Everyone is so helpful!
Everyone is so helpful! Dennis has been so kind and patient with me! I know I made the right decision buying my Atlas!
May 22, 2024
Great place to buy a car, amazing service and super fair
Great place to buy a car, amazing service and super fair trade in value! Fast and easy experience as well! I don't know why anyone would go anywhere else! Troy Fredrick is outstanding and thoughtful and kind and generous in every way.
Apr 26, 2024
If I could give this dealer NO stars, I would.
If I could give this dealer NO stars, I would. UNETHICAL and LIARS. They treated me poorly from the very first encounter onward, and I tried to deal with them in a professional manner. Instead, Troy Fredrick (Boucher's Used Car Manager) insulted me, called me names, and accused me of lying. All the while, Boucher VW and Troy Fredrick were lying to me and others. I have dozens of emails to prove they repeatedly lied, and that I was truthful. DO NOT DO BUSINESS WITH BOUCHER VW OR TROY FREDRICK.
Phil Bergman
Finance Manager
Oct 24, 2024
Smooth and seamless process.
Smooth and seamless process. They have a fantastic selection of vehicles, and they don’t pressure into buying.
Oct 06, 2024
Came to look at a specific used vehicle.
Came to look at a specific used vehicle. It was more enticing than what I expected and I felt no pressure by the sales manager Nick. It was hassle free & how you would want car buying to be.
Oct 06, 2024
I had the pleasure of working with Nick and Phillip on an
I had the pleasure of working with Nick and Phillip on an online deal. Nick was straight forward from beginning to end. He even recommended a reputable inspection and shipping company that I utilized. Phillip handled the paperwork. Deal was done online flawlessly!
Sep 20, 2024
Kal was very knowledgeable about the car, pleasant and
Kal was very knowledgeable about the car, pleasant and helpful. Everyone was friendly. The car was prepared well and hopefully shows the type of service that will be experienced in the future. The traditional car selling techniques were not appreciated. Good that they aren't high pressure though.
Jun 30, 2024
Extremely happy with the service from this dealership
Extremely happy with the service from this dealership especially with the difficulty they had with network issues. Everyone who worked with was very helpful and informative. My Salesman Michael Tillmann did a brilliant job of taking me through my options, teaching me about the features and answering every question I had. He definitely delivers a high level of service that in my opinion in unmatched.
Khallad Hassan
Sales Consultant
Sep 20, 2024
Kal was very knowledgeable about the car, pleasant and
Kal was very knowledgeable about the car, pleasant and helpful. Everyone was friendly. The car was prepared well and hopefully shows the type of service that will be experienced in the future. The traditional car selling techniques were not appreciated. Good that they aren't high pressure though.
Aug 08, 2024
I was very pleased with the sales rep Kal Hassan.
I was very pleased with the sales rep Kal Hassan. He was friendly, knowledgeable and easy to interact with. He did a good job explaining the many new features of the VW GTI. The interaction on the deal was hassle free with the Boucher sales manager willing to negotiate.
Aug 03, 2024
I have found Boucher VW to be friendly, knowledgeable,
I have found Boucher VW to be friendly, knowledgeable, responsive and easy to work with. I've purchased 5 vehicles from this dealership and every time has been a good experience.
Jun 13, 2024
Second vehicle purchase within three months and I must
Second vehicle purchase within three months and I must say that I received an excellent service!
May 28, 2024
Amazing customer service, Agent Khaled Hassan very
Amazing customer service, Agent Khaled Hassan very friendly and willing to explain everything we didn't understand
Jake Knight
Finance Manager
Aug 03, 2024
I had a great experience at this dealership, and with
I had a great experience at this dealership, and with Michael Tillmann, as a first time VW owner. He was patient with us, explained in detail the vehicle and buying process and made sure I was all set up before we left the lot with our new SUV. This was the easiest and most hassle-free car buying experience I have ever had! I would absolutely buy from Boucher VW of Franklin again!
May 30, 2024
Excellent service from start to finish.
Excellent service from start to finish. Easy negotiations, easy finance department , easy transaction overall. Can definitely say this was probably the least complicated or frustrating transaction I've ever had in purchasing a car. Brayden was very knowledgeable about the Volkswagen product overall specifically the Arteon. He has a great passion for Volkswagens and that makes a big difference. Mike helped make the negotiations painless and was very up front and honest with me about pricing etc. It was a a great experience from start to finish. I'll be bringing my wife in soon to purchase an Atlas! I'd 100% recommend this dealership to anyone interested in Volkswagen products.
May 22, 2024
Great place to buy a car, amazing service and super fair
Great place to buy a car, amazing service and super fair trade in value! Fast and easy experience as well! I don't know why anyone would go anywhere else! Troy Fredrick is outstanding and thoughtful and kind and generous in every way.
May 16, 2024
Entire experience was positive, from salespeople (Kal) to
Entire experience was positive, from salespeople (Kal) to finance. We love the vehicle, I would recommend your dealership.
Apr 26, 2024
If I could give this dealer NO stars, I would.
If I could give this dealer NO stars, I would. UNETHICAL and LIARS. They treated me poorly from the very first encounter onward, and I tried to deal with them in a professional manner. Instead, Troy Fredrick (Boucher's Used Car Manager) insulted me, called me names, and accused me of lying. All the while, Boucher VW and Troy Fredrick were lying to me and others. I have dozens of emails to prove they repeatedly lied, and that I was truthful. DO NOT DO BUSINESS WITH BOUCHER VW OR TROY FREDRICK.
Brad Erie
Finance Manager
Oct 30, 2024
Smooth and professional process.
Smooth and professional process. They have a fantastic selection of vehicles, and they don’t pressure into buying.
Oct 19, 2024
Jacob was great to work with and very helpful in my
Jacob was great to work with and very helpful in my purchase of a new Tiguan. He is very personable and straight forward. He even followed up afterwards to make sure everything is fine and if I had any questions about how to use any of the extras.
Oct 19, 2024
Nick was a pleasure to work with.
Nick was a pleasure to work with. No pressure tactics. We highly recommend Nick and Boucher Volkswagen.
Oct 14, 2024
Great service here!
Great service here! Brayden and Brad were wonderful! They were so much help and very knowledgeable.
Brayden Davis
Sales Consultant
Oct 14, 2024
Great service here!
Great service here! Brayden and Brad were wonderful! They were so much help and very knowledgeable.
May 30, 2024
Excellent service from start to finish.
Excellent service from start to finish. Easy negotiations, easy finance department , easy transaction overall. Can definitely say this was probably the least complicated or frustrating transaction I've ever had in purchasing a car. Brayden was very knowledgeable about the Volkswagen product overall specifically the Arteon. He has a great passion for Volkswagens and that makes a big difference. Mike helped make the negotiations painless and was very up front and honest with me about pricing etc. It was a a great experience from start to finish. I'll be bringing my wife in soon to purchase an Atlas! I'd 100% recommend this dealership to anyone interested in Volkswagen products.
Jun 14, 2023
We've bought several cars from Boucher over the years and
We've bought several cars from Boucher over the years and each experience was excellent.
Mike DeVries
Sales Manager
May 30, 2024
Excellent service from start to finish.
Excellent service from start to finish. Easy negotiations, easy finance department , easy transaction overall. Can definitely say this was probably the least complicated or frustrating transaction I've ever had in purchasing a car. Brayden was very knowledgeable about the Volkswagen product overall specifically the Arteon. He has a great passion for Volkswagens and that makes a big difference. Mike helped make the negotiations painless and was very up front and honest with me about pricing etc. It was a a great experience from start to finish. I'll be bringing my wife in soon to purchase an Atlas! I'd 100% recommend this dealership to anyone interested in Volkswagen products.
May 22, 2024
Great place to buy a car, amazing service and super fair
Great place to buy a car, amazing service and super fair trade in value! Fast and easy experience as well! I don't know why anyone would go anywhere else! Troy Fredrick is outstanding and thoughtful and kind and generous in every way.
Oct 05, 2023
We love this dealership.
We love this dealership. Everyone is great! We have been going here over ten years.
Carson Barnes
Sales & Leasing Consultant
Oct 18, 2024
He was really helpful and friendly.
He was really helpful and friendly.We had a great exprience buying our car there
Jacob Scheid
Sales Consultant
Oct 19, 2024
Jacob was great to work with and very helpful in my
Jacob was great to work with and very helpful in my purchase of a new Tiguan. He is very personable and straight forward. He even followed up afterwards to make sure everything is fine and if I had any questions about how to use any of the extras.