Staff

Management

Justin Zantow

Justin Zantow

New Vehicle Sales Manager
106 Reviews
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Pat Easterlin

Pat Easterlin

General Manager
47 Reviews
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Mike DeVries

Mike DeVries

Sales Manager
6 Reviews
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Sales

Nick Imig

Nick Imig

Sales & Leasing Consultant
97 Reviews
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Michael Tillmann

Michael Tillmann

Sales & Leasing Consultant
49 Reviews
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Joe Kryszewski

Joe Kryszewski

Sales & Leasing Consultant
48 Reviews
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Khallad Hassan

Khallad Hassan

Sales & Leasing Consultant
22 Reviews
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Anthony Johnston

Anthony Johnston

Sales & Leasing Consultant
21 Reviews
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John Huey

John Huey

Sales & Leasing Consultant
18 Reviews
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Dennis Vranic

Dennis Vranic

Sales & Leasing Consultant
6 Reviews
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Brad Skinner

Brad Skinner

Sales & Leasing Consultant
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Finance

Luis Veguilla

Luis Veguilla

Finance Manager
92 Reviews
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Phil Bergman

Phil Bergman

Finance Manager
30 Reviews
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Fran D'Amato

Fran D'Amato

Finance Manager
1 Review
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Service

David Eichstaedt

David Eichstaedt

Assistant Service Manager
290 Reviews
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Jason Zakszewski

Jason Zakszewski

Service Writer
284 Reviews
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Matt Larsen

Matt Larsen

Service Manager
87 Reviews
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Emmanuel Garcia

Emmanuel Garcia

Service Advisor
7 Reviews
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Andrew Hubbell

Andrew Hubbell

Service Express Writer
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David Eichstaedt

David Eichstaedt

Assistant Service Manager
Dealership Experience 18 years 1 months
Industry Experience 18 years 1 months
Recent Reviews

Feb 28, 2026

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Kal was a patient and knowledgeable salesman who answered

Kal was a patient and knowledgeable salesman who answered our questions efficiently and helped us find the car we needed. He’s friendly and responsive and provided options in a peaceful way. He’s chill and easy to work with. We like VW’s and it’s the second car we’ve purchased at Boucher Franklin.

Nov 15, 2025

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Joe and service staff amazing I will buy ever car from

Joe and service staff amazing I will buy ever car from these folks a a

Apr 13, 2025

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I always leave this dealership happy.

I always leave this dealership happy. The service is excellent. Fast and reliable. They make everything painless.

Jan 15, 2024

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Super helpful, friendly, and quality fast work.

Super helpful, friendly, and quality fast work. I Had a blow out in my back left tire came in with no appointment. David Eichstaedt was able to squeeze me in and help me out in my time of need. Can't thank him enough.

Jan 13, 2024

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Everyone was very helpful.

Everyone was very helpful. We had a good experience and have no complaints It was easy

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Jason Zakszewski

Jason Zakszewski

Service Writer
Dealership Experience 20 years 9 months
Industry Experience 28 years 2 months
Recent Reviews

Nov 15, 2025

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Joe and service staff amazing I will buy ever car from

Joe and service staff amazing I will buy ever car from these folks a a

Jul 12, 2025

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Many at the VW dealer in Franklin is always a pleasure to

Many at the VW dealer in Franklin is always a pleasure to work with. He’s knowledgeable, friendly, and genuinely cares about making sure everything is done right. Every time I come in, he’s ready to help with a great attitude and clear communication. It’s service like this that keeps me coming back. Thanks, Many!

Apr 13, 2025

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I always leave this dealership happy.

I always leave this dealership happy. The service is excellent. Fast and reliable. They make everything painless.

Jan 14, 2024

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Very efficient, informative, and helpful!

Very efficient, informative, and helpful! The dealership was ready to help me right when I arrived. They were efficient and got my oil change done fast, and I appreciate the video inspection of my car!

Jan 14, 2024

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The area I sat in was clean and has plenty of

The area I sat in was clean and has plenty of refreshments and snacks! I appreciate having options while there.

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Justin Zantow

Justin Zantow

New Vehicle Sales Manager
Dealership Experience 13 years 8 months
Industry Experience 13 years 8 months
Recent Reviews

Jun 05, 2026

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I don't know how Justin Zantow was .

I don't know how Justin Zantow was .otherwise excellent. Overall a great experience. Im now a VW fan boy.

May 02, 2026

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Very professional and friendly.

Very professional and friendly. My sales guy was excellent. I also like Gordie. I feel like he rides with me every mile.

Apr 29, 2026

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I reached out online to see what Atlas' were available.

I reached out online to see what Atlas' were available. Kal was my salesperson and he was great!

Apr 29, 2026

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No.

No. It was very easy to work with all that were involved. I am out.

Apr 21, 2026

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Boucher VW is amazing, they got the best cars Deals in

Boucher VW is amazing, they got the best cars Deals in area, very good customer service, the sales man Anthony helped us to know all vehicle features, the price we got for Atlas unbeatable. I had the same good experience with Boucher nissan before, keep going good job.

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Nick Imig

Nick Imig

Sales & Leasing Consultant
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Dealership Experience 21 years 10 months
I have over 20 years of experience helping customers with their automotive needs. My goal is to provide a pleasant experience that will keep you coming back. I understand your time is valuable.
Recent Reviews

May 21, 2026

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I traded in my Toyota Highlander for a 2024 Atlas.

I traded in my Toyota Highlander for a 2024 Atlas. They did a great job staying late to help us get a deal done quick on a weekend, but their attention to detail and cleanliness was so far below an acceptable standard, that I can’t rate them low enough. Our new vehicle was dirty, had an odor and had to return to the dealership twice to get cleaned. Serious safety issue with the cruise control buttons being stuck due to some type of previous spill that was not cleaned properly.

May 02, 2026

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Very professional and friendly.

Very professional and friendly. My sales guy was excellent. I also like Gordie. I feel like he rides with me every mile.

Sep 16, 2025

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I worked with Nick Imig and he was great.

I worked with Nick Imig and he was great. He was friendly and not at all pushy. He genuinely tried to help and made me feel comfortable through the entire process. Excellent customer service! Thus is actually my third Camry that I’ve purchased through Boucher.

Aug 15, 2025

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Nick Imig was wonderful!

Nick Imig was wonderful! Put me in my dream car quick and easy. Highly recommend Nick..

May 07, 2025

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I told Pat Easterlin what vehicle I had seen in their

I told Pat Easterlin what vehicle I had seen in their inventory online and he asked when I could stop in. We had arranged a time and my salesman Nick Imig had the vehicle out front ready for a test drive when I arrived. Nick answered all my questions about the Atlas, he was very knowledgeable about it. Nick gave me a very reasonable price and we arranged to complete the deal in a couple of days.Jacob handled all the paperwork which took no time at all. Nick had the vehicle ready to go and we went over a few final things about the Atlas. He told me to call anytime if I had any further questions. I was impressed by the attentive service and have been extremely pleased with my choice. It is a pleasure to drive. Thanks to all the staff at Boucher VW in Franklin. I told Pat Easterlin what vehicle I had seen in their inventory online and he asked when I could stop in. We had arranged a time and my salesman Nick Imig had the vehicle out front ready for a test drive when I arrived. Nick answered all my questions about the Atlas, he was very knowledgeable about it. Nick gave me a very reasonable price and we arranged to complete the deal in a couple of days.Jacob handled all the paperwork which took no time at all. Nick had the vehicle ready to go and we went over a few final things about the Atlas. He told me to call anytime if I had any further questions. I was impressed by the attentive service and have been extremely pleased with my choice. It is a pleasure to drive. Thanks to all the staff at Boucher VW in Franklin. I told Pat Easterlin what vehicle I had seen in their inventory online and he asked when I could stop in. We had arranged a time and my salesman Nick Imig had the vehicle out front ready for a test drive when I arrived. Nick answered all my questions about the Atlas, he was very knowledgeable about it. Nick gave me a very reasonable price and we arranged to complete the deal in a couple of days.Jacob handled all the paperwork which took no time at all. Nick had the vehicle ready to go and we went over a few final things about the Atlas. He told me to call anytime if I had any further questions. I was impressed by the attentive service and have been extremely pleased with my choice. It is a pleasure to drive. Thanks to all the staff at Boucher VW in Franklin.

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Luis Veguilla

Luis Veguilla

Finance Manager
Recent Reviews

Jun 05, 2026

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Amazing and caring They were able to accommodate my needs

Amazing and caring They were able to accommodate my needs and get me into a vehicle that lowered my monthly payments

Jan 25, 2026

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Terrible Hard to work with Incorrect paper work Shouldn't

Terrible Hard to work with Incorrect paper work Shouldn't be this hard to purchase a car

Dec 13, 2025

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Sono stati molto efficenti e comprensibili con le nostre

Sono stati molto efficenti e comprensibili con le nostre esigenze...spiegano veramente bene e lo consiglio come broucher

Dec 03, 2025

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The finance manager's conduct was unacceptable.

The finance manager's conduct was unacceptable.It overshadows a great sales experience and makes this dealership impossible to recommend.

Dec 02, 2025

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We had a great experience with our salesperson Anthony.

We had a great experience with our salesperson Anthony. He was very knowledgeable, patient and answered all our questions. We got everything we asked for in our car. Very nice dealership.

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Matt Larsen

Matt Larsen

Service Manager
Recent Reviews

Jul 12, 2025

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Many at the VW dealer in Franklin is always a pleasure to

Many at the VW dealer in Franklin is always a pleasure to work with. He’s knowledgeable, friendly, and genuinely cares about making sure everything is done right. Every time I come in, he’s ready to help with a great attitude and clear communication. It’s service like this that keeps me coming back. Thanks, Many!

Dec 23, 2023

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At first I had a somewhat negative experience but Matt

At first I had a somewhat negative experience but Matt Larsen and David E. helped me out! I truly love working with these guys and I hope their business continues to grow and bless others as they’re blessed!

Nov 15, 2023

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Great service, work was completed in a timely fashion and

Great service, work was completed in a timely fashion and I was able to get my car back when neede.

Nov 13, 2023

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Always a great buying experience at Boucher Volkswagen.

Always a great buying experience at Boucher Volkswagen. The service department is top notch and keeps me coming back.

Nov 01, 2023

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Professional and friendly service.

Professional and friendly service. Felt complete confidence in their workmanship. Prompt service. All questions answered.

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Michael Tillmann

Michael Tillmann

Sales & Leasing Consultant
Contact Me
Dealership Experience 13 years 4 months
Industry Experience 13 years 4 months
Recent Reviews

May 30, 2026

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Works fast and gets to the point Very nice and helpful in

Works fast and gets to the point Very nice and helpful in showing how to use the car's features

Jul 31, 2025

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I am beyond happy with my experience at Boucher

I am beyond happy with my experience at Boucher Volkswagen Franklin, and that’s saying a lot considering how worried I was about finding a reliable, affordable vehicle with a great warranty. Add that to the list of features I wanted, and I wasn’t sure I was going to find what I was looking for. Until I got in contact with Michael, not only was he patient and attentive, but he was also able to answer all my questions and educate me as well. He even went in on his day off to accommodate my busy schedule and took his time to go through every feature and button and answer any questions I had. After deciding the 2022 Volkswagen Tiguan was the car for me, he sent me to Phil in financing who was also awesome! He was able to get me a lower interest rate than I had originally signed for and took his time to learn more about my family and how often we drive. He understood how important a reliable, safe vehicle with a good warranty meant to me so he made that happen. I drive my Volkswagen with confidence and am very happy with my purchase and the service I received. I could go on and on and have with some friends and family already! As if it couldn’t get any better, not only do I have a vehicle that I love and that has the features I was looking for, but I also have the diamond ceramic cosmetic package for the interior and exterior, as well as a warranty that covers all my moving parts and so much more, & I am under budget!!!!!!! Thank you so much Michael, Phil, and Boucher Volkswagen!! I look forward to doing many years of business with you.

Jan 21, 2025

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Excellent team, handled everything perfectly, efficiently

Excellent team, handled everything perfectly, efficiently and in a timely fashion. Extra thanks go out to my sales person and the finance manager.

Jan 17, 2025

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Michael Tillmann was very nice, personable and

Michael Tillmann was very nice, personable and knowledgeable about the VW product. I trusted the information he shared. Additionally, Phil Bergman had great command of the various products offered. Although I was not interested in additional packages added to the sale, Justin did an excellent job presenting the material and finalizing the sells transaction. My overall buying experience at Gordon Boucher was very nice.

Dec 01, 2024

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I had a fantastic experience at Boucher.

I had a fantastic experience at Boucher. From the moment we walked in, our salesman, Michael Tillman, was incredibly helpful and knowledgeable. He stayed late to accommodate a test drive and answered all of our questions. The whole process was smooth, and we never felt pressured. I highly recommend Michael and Boucher for anyone looking to buy a car!

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Joe Kryszewski

Joe Kryszewski

Sales & Leasing Consultant
Contact Me
Dealership Experience 19 years
Industry Experience 19 years
Recent Reviews

Nov 15, 2025

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Joe and service staff amazing I will buy ever car from

Joe and service staff amazing I will buy ever car from these folks a a

Jun 28, 2025

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The good folks at this dealership are a joy to work with.

The good folks at this dealership are a joy to work with. My wife and I have been doing business with them for over five years and many vehicles now. Joe is a great guy, and Phil make the financial process stress free.

Jun 16, 2025

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Have bought several VW’s from Boucher.

Have bought several VW’s from Boucher. This is my second at this dealership. The staff is courteous and knowledgeable and this dealership has always had the model and trim I was looking for. I would highly recommend them.

Oct 31, 2024

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Is not just sales they really care about customers needs.

Is not just sales they really care about customers needs. Thank you Joe for all your support, we felt we just got to the perfect place to buy our car. And after our purchase they are still caring about us. It just feels like family.

Nov 14, 2023

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This Jetta GLI was the third new VW that I purchased from

This Jetta GLI was the third new VW that I purchased from Joe Kryszewski. I return to Joe because he is knowledgable about the entire VW lineup as well as the entire automotive industry. He makes himself available without becoming pushy. Joe is a true professional as are general sales mgr. Sean Christofferson and Jason Zakszewski in service. I plan to return to Boucher VW for my next new car.

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Pat Easterlin

Pat Easterlin

General Manager
Dealership Experience 23 years 1 months
Industry Experience 31 years 6 months
Recent Reviews

May 02, 2026

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Very professional and friendly.

Very professional and friendly. My sales guy was excellent. I also like Gordie. I feel like he rides with me every mile.

Nov 02, 2025

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Anthony was kind, thorough and helpful.

Anthony was kind, thorough and helpful. Never felt like he was trying to push us toward a vehicle but instead focused on the features we wanted and worked from there.

Oct 06, 2025

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I bought a certified Volkswagen Atlas for 35,000.

I bought a certified Volkswagen Atlas for 35,000. It was nothing more than a rubber stamp from Volkswagen. The proof is in the documents that I have that shows they never did service the vehicle when I took it to my Volkswagen dealership there is over $627 dollars And the brakes were to be replaced as soon as possible. I called back to the dealer. He told me I was lying Pat told me before that I was just lying and none of it’s true. I have the documentation I went to a third repair man for the brakes and they were at 3 mm Not the five that Pat says it left with it was nothing more than lying on top of a lie to take my money I wouldn’t recommend this dealership to anyone. I called headquarters. They called Pat, Pat called me and told me I was just lying as I stated no one should go to this dealer they are getting a rubber stamp from Volkswagen manufacturing when they state that this is a certified preowned. My name is Randy Hanstad and I’ll stand by this because I have documentation.

May 07, 2025

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I told Pat Easterlin what vehicle I had seen in their

I told Pat Easterlin what vehicle I had seen in their inventory online and he asked when I could stop in. We had arranged a time and my salesman Nick Imig had the vehicle out front ready for a test drive when I arrived. Nick answered all my questions about the Atlas, he was very knowledgeable about it. Nick gave me a very reasonable price and we arranged to complete the deal in a couple of days.Jacob handled all the paperwork which took no time at all. Nick had the vehicle ready to go and we went over a few final things about the Atlas. He told me to call anytime if I had any further questions. I was impressed by the attentive service and have been extremely pleased with my choice. It is a pleasure to drive. Thanks to all the staff at Boucher VW in Franklin. I told Pat Easterlin what vehicle I had seen in their inventory online and he asked when I could stop in. We had arranged a time and my salesman Nick Imig had the vehicle out front ready for a test drive when I arrived. Nick answered all my questions about the Atlas, he was very knowledgeable about it. Nick gave me a very reasonable price and we arranged to complete the deal in a couple of days.Jacob handled all the paperwork which took no time at all. Nick had the vehicle ready to go and we went over a few final things about the Atlas. He told me to call anytime if I had any further questions. I was impressed by the attentive service and have been extremely pleased with my choice. It is a pleasure to drive. Thanks to all the staff at Boucher VW in Franklin. I told Pat Easterlin what vehicle I had seen in their inventory online and he asked when I could stop in. We had arranged a time and my salesman Nick Imig had the vehicle out front ready for a test drive when I arrived. Nick answered all my questions about the Atlas, he was very knowledgeable about it. Nick gave me a very reasonable price and we arranged to complete the deal in a couple of days.Jacob handled all the paperwork which took no time at all. Nick had the vehicle ready to go and we went over a few final things about the Atlas. He told me to call anytime if I had any further questions. I was impressed by the attentive service and have been extremely pleased with my choice. It is a pleasure to drive. Thanks to all the staff at Boucher VW in Franklin.

Apr 18, 2025

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Our 2nd VW purchase from John Huey at Boucher VW.

Our 2nd VW purchase from John Huey at Boucher VW. Outstanding customer service each time and good deal on new lease!

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Phil Bergman

Phil Bergman

Finance Manager
Recent Reviews

Feb 28, 2026

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Kal was a patient and knowledgeable salesman who answered

Kal was a patient and knowledgeable salesman who answered our questions efficiently and helped us find the car we needed. He’s friendly and responsive and provided options in a peaceful way. He’s chill and easy to work with. We like VW’s and it’s the second car we’ve purchased at Boucher Franklin.

Feb 14, 2026

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We had the best experience today.

We had the best experience today. Anthony was very helpful and helped us find a great car!

Feb 14, 2026

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Anthony was beyond helpful.

Anthony was beyond helpful. He is a polite and well spoken salesman. If we ever need another car we would gladly go back to anthony. Philip was the finance gentleman who helped us finalize our purchase. he was as helpful, genuine, and nice as anthony. everyone we spoke to and worked with were great. it was a very smooth process. I would recommend this dealer to others.

Jan 29, 2026

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We had a great buying experiencing with Anthony.

We had a great buying experiencing with Anthony. The process was smooth and everyone was helpful and respectful.

Jan 02, 2026

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Great experience, was quick and easy!

Great experience, was quick and easy! I have been coming to VW Franklin for over 10 years now - never had anything less than excellence.

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Khallad Hassan

Khallad Hassan

Sales & Leasing Consultant
Recent Reviews

Feb 28, 2026

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Kal was a patient and knowledgeable salesman who answered

Kal was a patient and knowledgeable salesman who answered our questions efficiently and helped us find the car we needed. He’s friendly and responsive and provided options in a peaceful way. He’s chill and easy to work with. We like VW’s and it’s the second car we’ve purchased at Boucher Franklin.

Dec 28, 2025

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This was my second vehicle I have purchased with Kal as

This was my second vehicle I have purchased with Kal as my salesperson. He is friendly, knowledgeable and is easy to work with. A deer hit my car, I needed a vehicle quickly and he got the job done!! I highly recommend Kal!

Dec 26, 2025

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We had a great experience purchasing from your

We had a great experience purchasing from your dealership. Many thanks to Kal for making it very easy and happy.

Nov 21, 2025

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My family has bought two cars from Boucher VW and I’ve

My family has bought two cars from Boucher VW and I’ve bought parts and had my GTI serviced there. I’ve never been anything other than impressed with the customer experience. I recommend Boucher to anyone that’s asks!

Oct 30, 2025

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I had an excellent experience at this dealership.

I had an excellent experience at this dealership. Everyone was friendly, welcoming, and transparent throughout the entire process. I worked with Anthony in sales, who was exceptional—he answered all of my questions thoroughly and demonstrated great knowledge, patience, and professionalism. I would definitely recommend this dealership to my friends and family, and I look forward to returning in the future.

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Anthony Johnston

Anthony Johnston

Sales & Leasing Consultant
Contact Me
Dealership Experience 10 months
Industry Experience 9 years 8 months
Recent Reviews

Apr 27, 2026

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Anthony was very helpful, applied no pressure, and was

Anthony was very helpful, applied no pressure, and was incredibly informative. He was able to answer all of our questions, took the time to show us everything about the car, and made the buying process easy.

Apr 21, 2026

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Boucher VW is amazing, they got the best cars Deals in

Boucher VW is amazing, they got the best cars Deals in area, very good customer service, the sales man Anthony helped us to know all vehicle features, the price we got for Atlas unbeatable. I had the same good experience with Boucher nissan before, keep going good job.

Feb 19, 2026

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Very nice dealership- great people to work with.

Very nice dealership- great people to work with. Nice product and friendly customer service and care

Feb 14, 2026

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We had the best experience today.

We had the best experience today. Anthony was very helpful and helped us find a great car!

Feb 14, 2026

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Anthony was beyond helpful.

Anthony was beyond helpful. He is a polite and well spoken salesman. If we ever need another car we would gladly go back to anthony. Philip was the finance gentleman who helped us finalize our purchase. he was as helpful, genuine, and nice as anthony. everyone we spoke to and worked with were great. it was a very smooth process. I would recommend this dealer to others.

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John Huey

John Huey

Sales & Leasing Consultant
Recent Reviews

Apr 23, 2026

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There wasn't a lot of hassles.

There wasn't a lot of hassles. There was no pressure to use their financing and everything went rather smoothly.

Oct 06, 2025

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I bought a certified Volkswagen Atlas for 35,000.

I bought a certified Volkswagen Atlas for 35,000. It was nothing more than a rubber stamp from Volkswagen. The proof is in the documents that I have that shows they never did service the vehicle when I took it to my Volkswagen dealership there is over $627 dollars And the brakes were to be replaced as soon as possible. I called back to the dealer. He told me I was lying Pat told me before that I was just lying and none of it’s true. I have the documentation I went to a third repair man for the brakes and they were at 3 mm Not the five that Pat says it left with it was nothing more than lying on top of a lie to take my money I wouldn’t recommend this dealership to anyone. I called headquarters. They called Pat, Pat called me and told me I was just lying as I stated no one should go to this dealer they are getting a rubber stamp from Volkswagen manufacturing when they state that this is a certified preowned. My name is Randy Hanstad and I’ll stand by this because I have documentation.

Jun 19, 2025

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Compared to another dealership in the area this was a top

Compared to another dealership in the area this was a top notch experience. Everyone was super friendly and honest. Even though we didn’t purchase a VW specific vehicle, they were still awesome.

Apr 18, 2025

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Our 2nd VW purchase from John Huey at Boucher VW.

Our 2nd VW purchase from John Huey at Boucher VW. Outstanding customer service each time and good deal on new lease!

May 14, 2024

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I buy all my VWs from Boucher.

I buy all my VWs from Boucher. Three in the family now. Long time customer.

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Emmanuel Garcia

Emmanuel Garcia

Service Advisor
Dealership Experience 5 years 2 months
Industry Experience 13 years 4 months
Recent Reviews

Feb 28, 2026

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Kal was a patient and knowledgeable salesman who answered

Kal was a patient and knowledgeable salesman who answered our questions efficiently and helped us find the car we needed. He’s friendly and responsive and provided options in a peaceful way. He’s chill and easy to work with. We like VW’s and it’s the second car we’ve purchased at Boucher Franklin.

Feb 14, 2026

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Anthony was beyond helpful.

Anthony was beyond helpful. He is a polite and well spoken salesman. If we ever need another car we would gladly go back to anthony. Philip was the finance gentleman who helped us finalize our purchase. he was as helpful, genuine, and nice as anthony. everyone we spoke to and worked with were great. it was a very smooth process. I would recommend this dealer to others.

Nov 15, 2025

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Joe and service staff amazing I will buy ever car from

Joe and service staff amazing I will buy ever car from these folks a a

Oct 08, 2025

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I went in with certain requests/preferences and Anthony

I went in with certain requests/preferences and Anthony went above and beyond to make that happen! He was very informative and was very patient with me. Thank you so much, Anthony! I am so happy with my purchase and like you said, I am turning heads in this new ride! Thank you! ☺️

Jul 12, 2025

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Many at the VW dealer in Franklin is always a pleasure to

Many at the VW dealer in Franklin is always a pleasure to work with. He’s knowledgeable, friendly, and genuinely cares about making sure everything is done right. Every time I come in, he’s ready to help with a great attitude and clear communication. It’s service like this that keeps me coming back. Thanks, Many!

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Mike DeVries

Mike DeVries

Sales Manager
Recent Reviews

Oct 06, 2025

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I bought a certified Volkswagen Atlas for 35,000.

I bought a certified Volkswagen Atlas for 35,000. It was nothing more than a rubber stamp from Volkswagen. The proof is in the documents that I have that shows they never did service the vehicle when I took it to my Volkswagen dealership there is over $627 dollars And the brakes were to be replaced as soon as possible. I called back to the dealer. He told me I was lying Pat told me before that I was just lying and none of it’s true. I have the documentation I went to a third repair man for the brakes and they were at 3 mm Not the five that Pat says it left with it was nothing more than lying on top of a lie to take my money I wouldn’t recommend this dealership to anyone. I called headquarters. They called Pat, Pat called me and told me I was just lying as I stated no one should go to this dealer they are getting a rubber stamp from Volkswagen manufacturing when they state that this is a certified preowned. My name is Randy Hanstad and I’ll stand by this because I have documentation.

Jun 09, 2025

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I have entered dealerships where I felt like roadkill and

I have entered dealerships where I felt like roadkill and they were ALL vultures!!! It is NOT this way at Boucher VW of Franklin. —. I was treated like a “friend “ and made very comfortable (I really appreciate the different beverages and snacks—life’s very busy and provisions help!!! 🙂

Dec 29, 2024

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Mike the New Car manager made the sale happen.

Mike the New Car manager made the sale happen. The salesman searched out a car for us, and was successful BUT at the time of signing the final process was not quite what we agreed to- (the salesperson needs to tweak his listening skills)-we almost walked out- but we ended up splitting the difference and proceeded with the purchase. Still trying to figure out a number of the features. Pretty confusing choices. Again sales person not as helpful as I would like with those details either.

May 30, 2024

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Excellent service from start to finish.

Excellent service from start to finish. Easy negotiations, easy finance department , easy transaction overall. Can definitely say this was probably the least complicated or frustrating transaction I've ever had in purchasing a car. Brayden was very knowledgeable about the Volkswagen product overall specifically the Arteon. He has a great passion for Volkswagens and that makes a big difference. Mike helped make the negotiations painless and was very up front and honest with me about pricing etc. It was a a great experience from start to finish. I'll be bringing my wife in soon to purchase an Atlas! I'd 100% recommend this dealership to anyone interested in Volkswagen products.

May 22, 2024

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Great place to buy a car, amazing service and super fair

Great place to buy a car, amazing service and super fair trade in value! Fast and easy experience as well! I don't know why anyone would go anywhere else! Troy Fredrick is outstanding and thoughtful and kind and generous in every way.

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Dennis Vranic

Dennis Vranic

Sales & Leasing Consultant
Recent Reviews

Apr 03, 2026

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Smooth and easy going As a three time repeat customer

Smooth and easy going As a three time repeat customer they accommodated my interests and needs with a new vehicle

Dec 13, 2025

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Sono stati molto efficenti e comprensibili con le nostre

Sono stati molto efficenti e comprensibili con le nostre esigenze...spiegano veramente bene e lo consiglio come broucher

Nov 21, 2025

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My family has bought two cars from Boucher VW and I’ve

My family has bought two cars from Boucher VW and I’ve bought parts and had my GTI serviced there. I’ve never been anything other than impressed with the customer experience. I recommend Boucher to anyone that’s asks!

Nov 08, 2025

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Dennis was great!

Dennis was great! He took a lot of time to help me come to my decision. He helped me set up the infotainment session, washed the car, switched the wheel locks and got the car mats for me. He answered all my questions and was readily available to help the buying process .go smoothly

Aug 05, 2025

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We purchased a Jetta and now a Taos.

We purchased a Jetta and now a Taos. I feel we got a fair deal.

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Fran D'Amato

Fran D'Amato

Finance Manager
Recent Reviews

Apr 27, 2026

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Anthony was very helpful, applied no pressure, and was

Anthony was very helpful, applied no pressure, and was incredibly informative. He was able to answer all of our questions, took the time to show us everything about the car, and made the buying process easy.

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Andrew Hubbell

Andrew Hubbell

Service Express Writer
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Brad Skinner

Brad Skinner

Sales & Leasing Consultant
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